Facebook account ban: how to resolve policy and advertising restrictions for security reasons

Every SMM manager sooner or later faces advertising restrictions on Facebook. Before starting the unblocking process, determine what type of ban you are facing, policy violation or advertising restriction for security reasons, and why. Our article will help you figure everything out.

What are policy violations?

Facebook has its own community and advertising policies. If you ignore them, you can be banned by the network. Such violations include:

- Unoriginal and inappropriate creatives. Simply changing the font or adjusting a few words will not be enough. If the same creative is published more than twice, the account will be blocked.

- Ad text. If the text contains Facebook stop words, they will trigger a social network to block the account or ad.

- Unacceptable Fan Page history. If there have been cases of inappropriate advertising on the Fan Page in the past, Facebook may warn you about blocking.

Users who log into their account from multiple browsers, work on different devices, frequently change passwords, or use VPNs may also be subject to blocking. Additionally, accounts whose messages or friend requests have been marked as unwanted are also at risk.

According to the policy restrictions, a ban can be imposed on:

- Advertising campaign. Facebook will block only one advertisement.

- Advertising account. Facebook completely prohibits publishing advertisements. When Facebook bans an advertising account, an SMM specialist cannot work with company pages. The social network does not allow posting planned posts, distributing content in groups, and creating real-time posts.

How to remove policy violation restrictions?

If FB has blocked your advertising campaign, delete it and launch a new one without violating community rules.

If FB has blocked your advertising account, you can appeal. Let's take a closer look at how to do it.

To appeal the restriction of your advertising account, use the hint from FB or follow this link. Thanks to a simple step-by-step instruction, you can write an appealing letter and contact a specialist.

How to write an appeal?

First of all, appeals are primarily reviewed by bots. Therefore, for a successful resolution of the situation, you need to do the following:

- Write your letter only in English, appeals in other languages are not considered or receive a refusal.

- Be polite.

- Apologize for violating the policy, use the word "apologize."

- State that you have familiarized yourself with the social network's policy and specify which violation you committed. Use the phrase "This will not happen again."

- Mention that you have already developed new creatives that comply with FB policy.

- Inquire about the steps you can take to reactivate your account.

- If all of this seems too complicated, you can search for ready-made appeal templates online. Try to personalize the text but keep the key phrases.

There is also another way to appeal a policy violation. You can try reaching out to Facebook's Business Help Center. This section provides ready-made solutions for the most common user problems.

If none of the above suggestions help you, contact the support chat. It may take more time to resolve the issue. Before starting a dialogue with a specialist, you will be asked to fill out a contact form and briefly describe your problem. You will also need to communicate in English in the chat.

To avoid future blocking of your advertising campaign or account, try to follow community guidelines, do not post advertisements too aggressively, especially from multiple business pages.

Your advertising access is restricted for security reasons - what does it mean?

Facebook can block your account for security reasons suspending you using a fake account or using your personal page for advertising. Almost 100% of accounts fall under this type of ban. With this type of blocking, Facebook prohibits creating ads, pixels, business managers, and other tools. Accounts that launch an advertising campaign for the first time are most often blocked. Facebook detects suspicious activity and requests account verification.

How to remove the security restrictions

First, check if ban is applied to the advertising account or the personal one. To do this, go to the Account Quality.

If the restriction is applied to the personal account, it means that all advertising accounts associated with this social account are automatically blocked.

In such a situation, you need to remove the ban from the personal account by verifying your identity and uploading the required documents.

- After starting the account verification process, you have only 30 days to upload the documents. Otherwise, the account will be permanently blocked!

- The information in the documents must match the profile data (full name, date of birth, photo).

After the ban, your account becomes verified. This means that it has passed the ban on advertising activities. Although such profiles can still be banned again, they are trusted more by Facebook.

How to avoid restriction by security reasons

To prevent the ban from stopping all your work on a personal account, transfer the advertising account through a business manager or pumped advertising cabinet with high trust history. The account should be trusted and already have passed advertising restrictions. How to do it?

- create or purchase an account with good trust

- farm if necessary

- add others through access request in the business manager of the trusted account (no more than five child accounts)

- assign access rights through BM

In this case, if the owner of the advertising account falls victim to suspicious activity restrictions, you will continue working in the advertising account through the main account. Sometimes, if it is not possible to unlock the banned account, it is easier to delete it and create a new one.

Remember that blocking advertising accounts on Facebook is an integral part of the work of an SMM specialist. Thanks to our instructions, you will be able to get the account out of the block without spending extra budget and time!