- How to fix the error "cannot read properties of undefined (reading 'data')"?The error in reading properties most often occurs if the password is entered incorrectly. Please check the data you entered.
- How to get a refund for Adheart?To apply for a refund, please contact our support on Telegram. The refund policy is described in the terms of service.
- How to use Adheart for free?To use Adheart for free, simply register on the website — you will immediately have access to the demo version of the service, completely free, but with a limited number of searches per day. It's sufficient to evaluate the functionality of the service and its capabilities. If you have a large team and want to test the service before purchasing team access, please write to support.
- How to receive referral payments?To receive payments from the Adheart referral program, please contact support on Telegram, and we will assist you in withdrawing money to you.
- It seems I've been banned in Adheart – when I log into my account, a white field and the word 'banned' appear. What should I do?Yes, it appears to be a ban, and your account has been blocked. This could have happened due to a violation of the service's terms of use — for example, one account was used simultaneously by several users. Additionally, some conflicting browser extensions may lead to blocking. If you believe you were blocked by mistake, please contact support on Telegram or on the website.
- I can't log into Adheart — it redirects me to the login page.Please clear your browser's cookies and cache and try again
- I registered on Adheart, but I haven't received a confirmation email.Please contact support, and we will manually verify your account.
- We want to use Adheart for several people or a team, how can we do that?For teams and companies, we have developed an advantageous team plan. Prices and conditions can be found on the Adheart for Teams page.